Refund Policy

Do you give refunds?
After a file has been downloaded, the file cannot be returned, therefore ALL SALES ARE FINAL.
Please make sure to read full descriptions before purchasing and have knowledge of photo editing software. Some template files are created on 19x13 pages. You should know how to "extract" or cut and paste the png onto a smaller page for printing if you are not able to print 19x13 sized pages.

Can your designs be sold in digital format or given away for free to someone else?
No. If you have a question on how you can use one of my files- please message me and ask. Please note that Backgrounds, Bundle Elements and Frames may be used in your digital designs for resale but must NOT remain in their original purchased format.

Can you send me an editable psd file so I can change colors, edit text and etc?
No, but I am more than happy to make the changes for you and list it for you to purchase.

WE DO NOT PROVIDE TECHNICAL SUPPORT FOR SOFTWARE OR COMPUTERS

Please email me; zoe@sublimationdesigns.com or call 757-296-0278 if you have additional questions.